Which payment methods do you accept?
We accept Visa, American Express, Mastercard, Discover, Visa/Debit or Paypal. If you wish to pay with multiple credit cards, please contact our customer service Email serivce@chicherjewelry.com where our team can assist you further. We do not accept cash, cheques, installments, nor Cash On Delivery payments.
Where do you ship to, and how much does shipping cost?
We offer FREE Standard Shipping for orders over $59.00. For detailed information and to see if you qualify, please visit our Delivery page.
What will make sterling silver tarnish?
Common chemicals in perfume, hair spray, soap, and lotion will make rhodium tarnish permanently. Stay away from chlorine and other bleaches, including swimming pools. Rhodium-plated jewelry will turn quickly if it meets those chemical substances.
How do I make changes after my order has been placed?
If you find any errors in your order after receiving the order confirmation email, please contact us within 48 hours. If it is outside of business hours, please leave a message with your name, phone number, and order number (if any).
Is my personal information kept private?
We are totally committed to protecting your privacy. We will not disclose information about our customers or visitors to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you- e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. For more information, please read our Privacy Policy in full.